Representation
A presence on the other side before you have an office there.
Before you open an office on the other side, you need someone there who answers in your name, attends the meetings, follows up, and tells you plainly what the market says.
Present on the other side, in your name.
Representation bridges the period between a first order and your own office — or takes the place of an office where a market does not justify one. What it covers differs by region; depending on the market, it can include the following.
A local point of contact
A point of contact in the market who receives enquiries for you, in the local language, and passes them on with the context you need.
Meetings on your behalf
With prospective distributors, buyers and partners, within a mandate you set, followed by a written account of each meeting.
Follow-up on open points
Samples, quotations, documents and open questions pursued until there is an answer, so that a promising first contact does not go quiet.
Market feedback
What buyers and distributors actually say about your product, price and terms — reported plainly, including what you may not want to hear.
Presence at trade fairs
Attending fairs in that market on your behalf, or placing your products on a shared DUKAAT Pavilions stand beside other members.
Coordination with local partners
Forwarders, customs brokers, lawyers and accountants on the ground, kept aligned so that your file moves as one.
Shaped by the region.
Representation differs from region to region: what a market asks for, who is on the ground and how business is done there. Each engagement is therefore shaped for the market concerned, drawing on DUKAAT’s ambassadors, members and partners where they are present.
Representation draws on that network. The person who speaks for you in a market knows it from the inside: its buyers, its habits and its language.
